Privacy
Privacy Policy
Effective Date: 08/08/2026
Civil Settlement Associates respects your privacy and is committed to protecting the personal information you provide to us.
Overview
How We Collect and Use Information
We may collect personal information that you voluntarily provide to us, including your name, telephone number, email address, mailing address, account or reference information, and information submitted through our website, forms, telephone calls, emails, or text messages.
We may also collect information reasonably necessary to provide our services, communicate regarding an account or matter, respond to inquiries, and comply with applicable legal and regulatory requirements.
We do not sell personal information, and we use reasonable safeguards designed to protect the information entrusted to us.
Civil Settlement Associates
We may use personal information to respond to inquiries and requests, communicate regarding accounts, claims, settlements, judgments, or other matters, provide collection, recovery, consulting, and related services, send requested or authorized communications, maintain business and transaction records, protect against fraud or unauthorized activity, and comply with applicable laws, regulations, court orders, and legal obligations.
SMS Privacy
Text Messaging Privacy
If you provide your mobile telephone number and consent to receive text messages from Civil Settlement Associates, we may send you text messages related to your inquiry, account, services, appointments, requested information, or other communications you have authorized.
Mobile information, including phone numbers and SMS opt-in consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not a condition of purchasing goods or services. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance or contact us using the information below.
Disclosure
Sharing, Security, and Rights
We may disclose information to service providers that assist us in operating our business or providing services, when reasonably necessary to perform those services. We may also disclose information when required or permitted by law, including in response to legal process, regulatory requirements, court orders, or to protect our legal rights.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you reside, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information, subject to applicable legal exceptions. To submit a privacy request, please contact us using the information below.